This Privacy Policy explains what information dfrnt. collects through this website, why it is collected, how it is used, and what choices you have. If you do not agree with this policy, please do not use the website or submit personal information through it.
who we are
dfrnt. is a creative agency based in Athens, Greece. For privacy-related questions, data requests, or general enquiries about this policy, you can contact us at hello@diifferent.com.
what information we collect
We may collect the information you choose to submit through the website, including your name, email address, project details, budget information, and any other details you include in a contact or enquiry message.
Our hosting provider may also collect routine technical information such as server logs, IP addresses, browser details, and visit timestamps for security, reliability, and troubleshooting purposes.
how we use your information
We use submitted information to respond to enquiries, discuss potential projects, provide requested services, follow up on leads, and improve how we communicate with prospective clients.
We do not sell your personal information. We do not use your enquiry details for unrelated marketing campaigns without a clear business reason or your consent where required.
contact forms and third-party processors
This website currently uses Formspree to process contact form submissions. When you submit the form, your information is transmitted through Formspree so it can be delivered to us. Formspree acts as a third-party service provider for form handling.
Your data may also pass through Hostinger, which provides website hosting and related infrastructure for this website.
analytics and tracking
We use Google Analytics to understand how visitors use this website, including page views, scrolls, outbound clicks, device information, browser information, and general location data. This helps us improve the website and understand which content is most useful.
Google Analytics may use cookies or similar technologies to collect usage information. You can control cookies through your browser settings, and Google provides additional options for managing analytics data through its own privacy tools.
how long we keep data
We keep enquiry and contact information for as long as reasonably necessary to respond to you, manage a potential or active business relationship, maintain internal records, or comply with legal obligations.
If you want us to delete your submitted information and there is no valid reason for us to retain it, you can request deletion by emailing hello@diifferent.com.
your rights
Depending on where you are located, you may have rights to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, or objection to certain uses of your data.
To exercise any of these rights, contact us at hello@diifferent.com. We may need to verify your identity before completing certain requests.
data security
We take reasonable steps to protect submitted information, but no website or online transmission system can guarantee absolute security. You should avoid sending highly sensitive information through a general website contact form unless specifically requested through a secure channel.
changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date shown on this page. Your continued use of the website after changes are posted means you accept the updated policy.